HAVE A QUESTION?
LET'S FIND YOU THE ANSWER!
How long will it take to make my order?
If your order is made-to-order or custom order using a fabric we have in stock, please allow 2-6weeks for us to handmake your items. If you need a more specific turn around time, please Contact Us as times vary depending on the number of orders we currently have.
If you have a custom order from a fabric we have had to source and ship in, additional time will be required to get the fabric to us in the first instance which is usually 2 weeks.
What if you don't have the fabric I want?
We will happily source fabrics for you. You can Contact Us with your fabric choice / theme, and we can send you fabric options from a range of suppliers. The cost of the fabric plus any shipping to order it in will be included in your order. You MUST pay a deposit before we purchase any special order fabrics.
How long will my order take to ship?
Your order will be dispatched within 1 - 5 business days from purchase. Delivery times vary and all orders are shipped by Australia Post. As a guide, Express Post orders within Australia are usually delivered within 3 business days from post. For further estimates of Australia post delivery times please see the Australia Post website.
Can I get a refund or exchange if I change my mind?
Ultimately the decision on size, style and to purchase is up to you. We understand, however, that sometimes things don’t go to plan.
Please see our Refund Policy and let's see what we can do for you.
Is your clothing True to Size?
We appreciate that our little loves are all unique and sizing is very important. Check out our sizing guide.
Our clothing runs True-to-size for my kids.:
Levi is my skinny minnie 4.5yo and wears size 5 top and size 4 shorts;
Liam is a bruiser 2.5yo and wears size 3 top and size 3 shorts;
Evelyn is my chunky monkey 1yo and wears size 1.
Can my child wear hair bows, bow ties or bibs while they are sleeping?
We strongly advise to not allow your child to sleep while wearing a hair bow, bow tie or bib. While we go to great measures to ensure our products are safe, children should never be left wearing a hair bows, bow ties or bibs unsupervised.
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